• Expanding under Fortidia: Sonia Shwabsky, managing director of Kwik Kopy Australia and Pack and Send ANZ
    Expanding under Fortidia: Sonia Shwabsky, managing director of Kwik Kopy Australia and Pack and Send ANZ
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Kwik Kopy Australia is forming new international ties as it expands under the Fortidia Group, a global commerce enabler for MSMEs (micro, small and medium enterprises) and consumers providing e-commerce, fulfillment, shipping, marketing and print solutions with multiple brands across 57 countries.

Kwik Kopy’s move to the Group further strengthens Fortidia’s presence in the ANZ business solutions sector, complementing its existing operations through ‘Pack and Send’ (directly operated), the ‘Mail Boxes Etc.’ and ‘World Options’ brands (operated via master licensees).

Under the new structure with Fortidia, Kwik Kopy Australia will retain its brand, leadership and franchise teams. It will also head Pack and Send.

“I am incredibly excited about the opportunities ahead. With Fortidia as the global enabler of our franchise system, entrepreneurs can tap into globally leading expertise,” said Sonia Shwabsky, managing director of Kwik Kopy Australia and Pack and Send ANZ.

“At the same time, every Kwik Kopy Australia and Pack and Send business remains proudly Australian and locally owned. This combination gives us the best of both worlds – global strength and local ownership, empowering people to power business and make their mark on the world.”

Founded in 1982 by the Penfold family, Kwik Kopy Australia is a recognised leader in design, print, and marketing services with a network of over 85 centres nationwide.

Stephen Penfold, Kwik Kopy Australia founder has been instrumental to the development of franchising in Australia since the early 1980s. He was the second inductee into the Franchise Council Australia Hall of Fame and founding member of the Council.

Since then, it’s been a family affair with a number still actively involved in the organisation in varying capacities from Board to Centre owners.

The Penfold family will retain a minority stake in Kwik Kopy Australia and remain actively involved in contributing to the brand’s next phase of growth alongside Fortidia.

“We are proud of the legacy we have built with Kwik Kopy Australia and excited about the opportunities this new partnership will bring,” said Annalise Penfold, representing the Penfold family.

“Fortidia shares our passion for creating customers for life and together we can scale our capabilities in design and technology to world class solutions.”

The Fortidia Group closed FY2024 with US$1.5bn of system-wide gross revenue – generated through its location-based platform made of 3130+ Business Solutions Centres, and US$23bn of gross merchandise value traded through its digital ecommerce platform.

“We are delighted to welcome Kwik Kopy Australia to the Fortidia Group. Together, we will strengthen Kwik Kopy’s market position, accelerate growth, deliver innovative solutions and create greater customer value,” said Paolo Fiorelli, chairman and CEO of Fortidia.

This acquisition marks a significant milestone for both Fortidia and Kwik Kopy Australia, with the Group saying it reinforces its long-term commitment to innovation, sustainable growth, and service excellence worldwide.