Aussie print ERP system for local printers

Worldwide Online Printing opts for Quote & Print’s franchisee ERP system in its new B2B and B2C strategy.

Options required to provide the most effective MIS or ERP system for Worldwide franchisees were found to include ease of use, low cost of ownership, integrated ERP including accounts, local support across Australia, and the ability to work in a ‘hub & spoke’ environment with integrated Web-to-Print marketing capabilities.

Quote & Print branches based in each state providing hands-on support proved to be the deciding factor for Worldwide’s franchisee requirements, says Worldwide’s new managing director Rob Dallimore.

“It is comforting to know that when we require an additional report or modifications to our MIS that we can call Quote & Print and organise a meeting with our IT team and their programmers to discuss the necessary changes,” he says.

Pictured: Rob Dallimore (left) with Shanti Kumar.

Installation for 14 pilot sites will begin after Quote & Print’s National Conference in June, identical systems will be installed throughout Worldwide’s remaining sites shortly after.

Quote & Print managing director, Shanti Kumar says 20 percent of its ERP software had to be modified to meet Worldwide’s requirements “as franchisees involved wanted a system which was easy to use and gave them an advantage over competitors, in addition to being simple enough to operate for a non-IT person.”

He says it is rare to find a Franchisor today who gets their Franchisees “so involved every step of the way in identifying their business needs through such a thorough specification and selection process.”