Australian amd New Zealand users get free tech support for QuarkXPress

It’s all part of the transformation of the leading layout program, which has long revelled in its hard-nosed approach to business. Spured into the warm fuzzy world by Adobe’s success with Creative Suite and InDesign, the Denver-based corporation is frantically trying to make up for lost time with its charm offensive.

The company has introduced the free tech support lines for its English speaking customers in the USA, UK and Australia.

Australian registered customers of QuarkXPress can call 800.670.973 for technical support during standard Australian business hours (Monday – Friday, 9:00 a.m. – 5:00 p.m. Australian Eastern Standard Time). New Zealand customers should be able to access e-mail support at www.quark.com/service/desktop/support/support_email.cfm

“We are serious about our commitment to our customers,” said Monique Wirz-Grutter, vice president of operations for Quark. “By providing free technical support to our English-speaking customers, we’re offering another tangible and positive benefit of being a Quark customer. We’re glad to have the number one selling desktop publishing software — this is a way to thank our customers who made that possible.”