Candidate of the week - Sales/PA/Administrator

31 March 2009

CAREER PROFILE  
A self-motivated, result driven, customer Sales / PA / administrator orientated professional, who thrives in a busy work environment and is committed to achieving business results, via a systematic approach. Key capabilities include: - excellent planning, good organisational skills, ability to get the job done efficiently and on time, calm & confident with ability to handle difficult people in an effective and courteous way.


PROFESSIONAL DEVELOPMENT

  • Certificate II in Asset Maintenance (Portable Fire Equipment Service Operations)

  • Certificate IV in Quality Management and Assurance

  • Amcare System Training

  • Computer applications:  MS Word –  MS Access –  MS Excel – MS Outlook – SAP – ACT - MYOB


DEMONSTRATED CAPABILITY

  • Providing customer - admin and client services in education, retail and industry

  • Acted as relief Manager providing customer service, cash handling, banking, reconciliation, stocktaking, telephone inquiries, merchandising, opening & closing of store, security,

  • Involved in a team that reviewed different work functions to determine level of risk and recommend appropriate actions to reduce any identified risk.

  • Supported and marketed the establishment of an onsite injury clinic and an exercise clinic, providing employees with the opportunity to rehabilitate from injuries

  • Provided course information to prospective students, updated student records and coordinated the receipt of enrolment forms.

  • Organised functions, conferences and lunches internal and external to the business

  • Managing domestic and international travel arrangements

  • Liaising with customers where payments not received on time and troubleshooting issues via phone and correspondence.

  • Developed a system of easily identifying equipment that could pose a risk to the safety of staff, resulting in the implementation of more efficient system to reduce risk.


PROFESSIONAL EXPERIENCE

  • Various Temp Assignments, August 2008 – Current

  • Front Office Manager, McGrath Real Estate

  • PA, Natuzzi Furniture

  • Service Manager, Gunz Dental

  • Receptionist, Hino Australia

  • HR – Payroll / HRIS, Australian Nuclear Technology  Science Institute

  • Scheduling Co ordinator, Hi Tech Express

  • Newington College, (Temp Assignment), June 2008 – August 2008 Wyvern House Prep School K – Year 6, Secretary / Administration / School Clinic    

  • Flexible Packaging P/L     (Aperio Group), March 2004 – May 2008


Complete resume available upon request

email.  jemma.hopkins@optusnet.com.au