Candidates of the week: Operations Manager

22 April 2008

Career Objective
I am looking for a long term, permanent, managerial position in an organisation where I may further build my career,

expertise and personal work satisfaction through the advancement of my employers business and their staff.


Education/Qualifications
Completed Institution Qualification Attendance

  • 1996 Sydney Institute of Technology Graphic Arts Trade Certificate Part time

  • 2008 Graphic Arts Industry 15+ Years Industry Experience Full time

  • 2008 Graphic Arts Industry 10+ Years Industry Management Experience Full time

  • 2002 RR Donnelley, New York Customer Service Representative Part time


Work History

2008 - 2008 Designworks Communications

Position/Title: Operations Manager
Position Overview: The creation of a Sydney office as an extension to an existing Melbourne operation including workflow’s, equipment purchase, allocation and deployment, internal administrative system development and customer support.

Day to day tasks:

  • Generation of internal administrative systems via filemaker
  • Construction of marketing material
  • Development of responses to tender requests
  • Office Hardware appointment, installation and appointment
  • Reason For Leaving: Office closed due to loss of Melbourne base clients


2002 - 2008 Armstrong Miller+McLaren
Position/Title: Operations Manager
Position Overview: The redevelopment of the companies business practices to reduce costs and increase turnaround through the utilisation of current digital technologies and workflow’s and all appropriate training.

To provide customer service, support and training with regard to new technologies, print processes and project progression.

The timely management of day to day operations of the studio including, timetabling, quoting, print specifications, ordering and quality control involved with the production of all projects Redevelopment of business practices included:

  • Selection and appointment of Digital Photography equipment
  • Role out of Adobe’s creative suite
  • PDF and CTP workflow’s
  • ICC based colorsync workflow
  • In-house color proofing
  • In-house color correction and retouching
  • Online document reviewing
  • Digital asset managemnet
  • Shared client / studio networking


2002 - 2008 Armstrong Miller+McLaren
Position/Title: Operations Manager

Day to day tasks:

  • Timetables
  • Quotes
  • Print Specification
  • Ordering
  • Technical guidance
  • Photographic Retouching
  • Mail-house / Supplier Coordination
  • Quality control
  • Press Approvals
  • Staff training in production, photography and photographic retouching techniques
  • Staff employment
  • New Business products and strategies
  • Role out of PDF and CTP Workflows
  • Purchase, deployment and training of Digital Photography
  • In-house color proofing control
  • Online document review supervision and guidance
  • In-House digital asset management
  • Client digital asset management via VPN Networking supervision and guidance
  • Field photographic assistant
  • Technical production guidance

Reason For Leaving: Business down sizing due to changes government reporting legislation


2000 - 2002 PMP Communications (Financial Markets)
Position/Title: National Production / Technical Manager

Position Overview: The creation of a national production facility to support a newly created business division aimed at providing secure, timely document development, print and distribution solutions to the sensitive financial markets industry on a National and International level.

The integration of RR Donnelley into our national offices to provide them with Australian presence, and extend the divisions capabilities to a international scale.

I was trained by international financial printers RR Donnelley as a Customer Service Representative (CSR) to manager international projects with RR Donnelley (New York, Singapore) & Bowne (London), including international simultaneous print and distribution requirements.

To oversee the production and to fore-fill the role of a CSR on all projects from initial bid through to distribution, including concept development, quoting, creation of print specifications in accordance with budget, quality control and customer satisfaction.

The role included the appointment, supervision and training of all staff and contractors, the engagement of group resources, equipment appointment, purchase and deployment.

To play a key role in developing new products and business strategies to position the business at a highly competitive and noticeable contender in the financial documents market.

Day to day tasks

  • Generation of print specification in accordance with budget
  • Coordination of mail house and print distribution
  • Staff training and employment
  • Engagement of group resources to fore-fill required services of the project
  • Workflow development, automation and implementation
  • Development of disaster recovery plans
  • Special Project Planning (Hostile takeover documents, international documents etc.)
  • Quoting
  • Orders

Reason For Leaving: Group restructuring closed the division


1998 - 2000 PMP Communications (Pacific Publications)
Position/Title: Production / Technical Manager

Position Overview: The development and integration of in-house prepress services into Pacific Publications and through to national group printing.

Services included developing, streamlining and automating workflow’s from digital design though to print. Employment and supervision of staff and group training. Appointment and purchase of hardware, computers, software, high-end scanning and digital color proofing equipment. Server construction, digital asset management and software integration to host group production trafficking and transfer.

Day to day tasks

  • Staff supervision and training in all facets
  • High Resolution Flat bed Scanning, color profiling and automation scripting
  • Photo retouching & photographic page builds
  • Color correction
  • Page Layout
  • Final file output including automation scripting
  • Data transmission to point of print
  • Training of Magazine editorial staff, Photography and Prepress staff on workflow and technique
  • Production supervision
  • Special project planning (TV Week Logie Awards, Grand final sporting events, late breaking news etc)
  • Front cover and special need photo retouching & photographic page builds
  • Equipment appointment / purchasing and deployment
  • Workflow and automation development
  • Prepress staff employment

Reason For Leaving: Promoted

 

Referees

Mr. Alan Twohig, BTB Financial Documents
Director Employer + Colleague
1999 - 2008 02 8233 6177

Mr. John Mangos, Sydney Allen Printers
Managing Director/Business Associate
2003 - 2008 02 9638 5500

Mr. Glen Welsh, Offset Alpine Printing
Business Development Manager/Business Associate
2003 - 2008 02 9704 4444

Ms. Kelly Yates Armstrong, Miller+McLaren
Production Designer/Colleague
2005 - 2008 0438 334 522

Contact
Ashley Risstrom - ashley.risstrom@gmail.com