$10 million business transformation project comes in on time with 162 Snap franchise sites throughout Australia and New Zealand linked into cloud-based PrintSmith Vision.
According to Jeff White, GM small & medium business software EFI, the Snap deal is the single largest project undertaken by the company. He was very impressed by the smooth rollout inside 18 months. “It’s a very important project for us and for Snap. We’ve never seen a project that involved so many site come together so fast and so well. It’s unheard of,” he said on a visit to Australia from his Pittsburg home base last week. The rollout was under the supervision of Kathy Mitchell for EFI and project managed by Michael Cockerton, for Snap.
The final site installation was announced as Snap franchises met in Jupiter’s on the Gold Coast. It was the first conference for acting CEO, Tony Geange, since the surprise resignation of long-term boss, Steve Edwards earlier this year.
During his whirlwind trip, White visited with many EFI software clients to reinforce the company’s commitment to the local market. He made the point that its been five years since EFI acquired the popular Prism MIS, by far the most popular software in the local printing industry. During that time EFI has continued to provide high-end support. Now he maintains that many of the 100 users are looking at making the move across to QuickPrint Suite.
He cited improved workflow and automation as some of the major benefits that switching to QuickPrint Suite will deliver for printers. Ongoing development and support opens up more opportunities for printers.
In addition White visited some of the larger printers around Australia using EFI’s Midmarket Print Suit, assuring them of the companys’ ongoing development strategy and continued market support.
The landmark Snap deal involves a ten-year maintenance agreement with all shops upgraded automatically to new software iterations. Spread across the entire network the actual cost to individual franchise for the cloud-based MIS comes down to the low hundreds per month.
Data from across the network is aggregated nightly to the EFI server with reports delivered to the Snap HQ every morning. It significantly expands the capability of franchise stores to integrate technologies such as Fiery RIPs as well as access real-time operations data.
White said the ability of EFI software to scale across so many sites is a significant point of difference in the market. “It’s one of the strengths of PrintSmith Vision. It can be scaled to meet the needs of very large enterprises as well as smaller operation. With EFI it’s never a case of one size fits all,” he said. "We have software for all requirements."
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