Job of the Week, Field Service Electricians, Sydney

25 November 2004



Two opportunities for Field Service Electricians

We are currently seeking applications from highly motivated and skilled Electricians to join our customer support team based in Waterloo. The successful candidates will be responsible for providing a high level of internal and external electrical customer support for the installation and servicing of Heidelberg equipment.

Working as part of a team, responsibilities include (but not limited to):
  • Providing electrical support for new and second-hand press and post press equipment installations.

  • Performing general service, repairs, preventative maintenance, troubleshooting and fault finding for new and second-hand press and post press equipment.

  • Completing required paperwork for electrical customer service work carried out.

  • Identifying service gaps and sources of customer dissatisfaction and working with the team to identify, recommend and support solutions to rectify the problem.

  • Being an effective and efficient team player, demonstrating flexibility and commitment to organisational goals and objectives

  • Identifying and actioning improvement initiatives to improve HAN's overall business performance.

  • Contributing to improved customer satisfaction and minimising customer complaints in line with HAN's Complaint Management Policy.


    • Qualifications and Experience

    The successful candidates will have previous experience in an electrical role using their superior problem solving skills to perform fault finding and preventative maintenance work on capital equipment, preferably in the Graphic Arts Industry, however candidates will be considered who have worked on comparable equipment in a different industry.

    Ideally, candidates will have experience installing, programming and troubleshooting PLCs and have worked with Can Bus systems. An electronics Certificate or Diploma will be well regarded but is not essential. As you will be out on the road, a current drivers' licence is required.

    Conditions of Employment

    These are permanent full time positions, based in Waterloo. Some interstate and overseas travel may be necessary. Salary will be determined according to qualifications and experience of the successful candidates. Local employment conditions apply.

    Applications To:

    Applications including, covering letter and resume and further enquiries regarding the role should be directed (preferably via email) to:

    Annabelle Senior,

    HR & Quality Coordinator

    Telephone: 03 9205 4230

    Closing Date: Friday, 26 November, 2004.

    Email resumes to
    annabelle.senior@heidelberg.com

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