Job of the week: Instructor - Post Press, Melbourne
Reporting to the Team Leader – Instructors and as an integral member of the Customer Support team, this position is responsible for the provision of a high level of internal and external customer service. This consists of primarily technical advice, and effective hands on training and demonstrations of post press solutions to assist with sales along with equipment installations of equipment for the Heidelberg Post Press Solution of products and services in conjunction with Account Managers and other Customer Support colleagues.
Working as part of a team, responsibilities include (but not limited to) providing technical training for Customers, Sales and other Customer Support employees for post press equipment, performing client demonstrations to internal and external customers for new and second-hand equipment, providing technical support for service contracts , and identifying new post press product training requirements for internal and external customers.
The successful candidate will have a diploma or trade certificate along with a well established career in the graphic arts industry, ideally using a variety of Heidelberg supplied post press solutions. Solid problem solving and demonstration skills are essential to this role, as are your excellent interpersonal and communication skills (both verbal and written). In addition, you will have a strong commitment to internal and external customer service. A current drivers licence, computer literacy and proficiency with the Microsoft Office Software suite along with demonstrated experience working in an effective team environment are fundamental for the role.
A competitive remuneration package will be offered including salary and car allowance, based on qualifications and experience.
Applications including covering letter and resume should be directed via email to: Sarah Keating, Human Resources:
sarah.keating@heidelberg.com
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