Jobs of the week: Account Manager -Document Management, Sydney

7 June 2007











Salmat is Australasia's largest direct customer communications company. Salmat are the leader in processing and mailing bank and credit card statements, accounts and other customised bulk mailings. We have offices across the Asia Pacific region and are experiencing dynamic growth.



We have a position for a professional Account Manager to join our NSW team based in Moorebank, Sydney.



The Account Manager is responsible for managing all aspects of the company's relationship and service delivery to an established client portfolio of 'blue chip' companies. Services that Salmat deliver range from digital high volume statement production and design through to unique archive and data solutions.



Key responsibilities include:



  • Ensure annual revenue targets are achieved and the identification and closing of new opportunities within existing portfolio

  • Manage all customer projects and ensure delivery on time

  • Provide quotation/ cost estimates and obtain client sign off

  • Co-ordinate with clients and ensure job specifications are prepared correctly and accurately for production

  • Manage all customer work utilising Salmat's internal systems to ensure service levels are met

  • Manage the contractual agreements to ensure SLA 's are achieved

  • Manage stock inventories on behalf of clients

  • Be responsible for raising accurate invoices and manage timely payment



    To be considered for this role you will enjoy working in a team environment and possess strong sales, communication and customer relationship skills. You will demonstrate a strong focus on the importance of meeting (and/or exceeding) customer expectations. You will be able to accurately assess problems and situations in order to provide alternate solutions in a timely manner, and to prioritise and multitask in order to meet internal and external deadlines. Demonstrated business acumen and highly developed relationship building skills at a senior level are essential.



    This is a rare opportunity to work with an organisation that has the technology, systems and support needed to meet client's expectations. Salmat has a supportive management structure that will help you strive to achieve your goals for success and career progression.



    Please email your CV to Chantal.Robert@mailus.com.au or contact Chantal Robert on 03 8341 0345 for more information.













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