Jobs of the week: Innovation Specialist – Graphic Arts, epicenter – ATP, Sydney

13 May 2008
  • Leading edge technology.
  • Global market leader.
  • Located at Australia Technology Park.

A fantastic opportunity has become available within Fuji Xerox's much heralded industry engagement facility, the epicentre, based at Australian Technology Park, Eveleigh. Fuji Xerox is seeking an enthusiastic and motivated Innovation Specialist professional to join the Graphic Arts team.



In this key role you will be responsible for developing, demonstrating, maintaining and conducting training on colour hardware and software solutions for internal and external customer engagements for the Graphic Arts, Commercial Print and Quick Print markets. You will also be responsible in providing IGen3 customer onsite maintenance and operator training. This is a unique and focussed position, which is a resource base utilised for sales and support within FX.

Key Responsibilities:

  • Responsible for customer training on site, epicenter demonstrations, customer application testing and maintenance on IGen3 and other Production colour devices within the epicenter environment;

  • Assist in the development of vertical and cross market colour solutions;

  • Communicate new applications to Sales and Marketing through team meetings;

  • Build and improve the Graphic Arts, Commercial Print and Quick Print solutions for use in the epicenter, sales, marketing and support environments;

  • Work in virtual team models between epicenter, Product Marketing, Industry Marketing, as well as engaging appropriate resources from our support organisation in order to deliver faultless solution demonstrations and collaterals;

  • Coordinate regular reviews across the business to monitor effectiveness and completeness of the solutions being presented to visiting organisations at the epicentre;

  • Assist in the packaging of industry solutions as a selling tool;

  • Synergise knowledge and workflow practices between solutions being presented at the epicenter, and what is being experienced in the field;

  • Ensure a faultless Customer Engagement process by focusing on:

  • Professional, presentable and physically exciting environment for our customers;

  • Solution readiness at all times;

  • High level/more than adequate skills matrix amongst teams to successfully understand and professionally communicate the best practise technical and business opportunities associated to each solution;

  • Effective cross-skilling and redundancy plan to ensure availability of resources for specific solutions;

  • Prompt and willing supply of requested resources and samples, sales collaterals for new solutions developed, or any relevant request during sales and support cycle; and

  • Enhancing the visibility and awareness of Industry and Solution messages throughout FX.

The ideal candidate will have:

  • 3-5 years commercial experience in Printing, Networking, Colour Prepress and Digital Colour Workflow;

  • Working knowledge of key publishing and/or transactional applications;

  • Good oral and written communication skills;

  • Ability to prepare and conduct presentations;

  • Ability to communicate technical information to non technical parties;

  • Excellent interpersonal, instructional and demonstration skills; and

  • Self motivated, ability to work without direct supervision.


Our company offers competitive benefits and our site at Australia Technology Park is the epicentre of excellence within Fuji Xerox Australia.

Applications close: Friday 23 May 2008.
Please send your resume and cover letter to:

 

Calista Roeder,
Human Resource Officer
546 Gardeners Road, ALEXANDRIA NSW 2015
Or Fax 9364 5127 or
Email: calista.roeder@aus.fujixerox.com   
Closing Date: Friday 23 May 2008.
Date of Issue: Friday 9 May 2008.