Jobs of the week: Technical Support Post Press Mechanical, Melbourne

Heidelberg is the world’s leading supplier of integrated solutions for the print media industry. 



We are currently seeking applications from highly motivated, efficient and customer focussed people for the position of Technical Support Post Press Mechanical, Southern Region.  Reporting to the Technical Manager Solution Centre Sheetfed Melbourne and being an integral member of the Customer Support team, this role will be responsible for providing post press expertise and advice across all regions of HAN for internal and external customers.

The successful candidate will have prior experience in a technical role using their superior problem solving skills to assist with the development of equipment solutions and post-installation support plans in a Printing / Graphic Arts environment. 

A self starter using your excellent interpersonal and communication skills, you will establish and enhance strong relationships with both internal and external clients.   You have the proven ability to effectively communicate with peers and management levels and work both unsupervised and in a team environment. 

Ideally, you will be an effective trainer in post press equipment with well developed presentation skills.  You will be organised, a good problem solver and possess a strong commitment to and appreciation of delivering high quality internal and external customer service.  Exposure to Heidelberg applications and hardware (ie: post press equipment) and standard Mechanical trade qualifications are essential, along with specific post press product knowledge of Binding, Cutting, Stitching, Folding, Gluing machines. 

A willingness to learn new technology and a genuine desire to help others towards appropriate solutions will be favourably considered, along with an ability to manage the outcome of escalated issues.

This is a permanent full time position, based in Melbourne.  Some national and overseas travel may be necessary.  A current drivers’ licence and pass port are required. Salary will be determined according to qualifications and experience of the successful candidate.

Applications including, covering letter and resume, should be directed, preferably via email to Emily Porter, Human Resources, emily.porter.ext@heidelberg.com, +61 (3) 9263 3210.

Heidelberg is an equal opportunity employer.