Kwik Kopy Miller Street, owned by the father, son and daughter team of Peter, Daniel and Susie McKenzie, has won the Kwik Kopy Australia Franchise of the Year award for 2017.
To qualify for the award, high performing centres must rank in the top quartile in sales, profit and production efficiency as well as be able to demonstrate continued participation in the activities of the Kwik Kopy community.
Kwik Kopy MD David Bell says that despite the challenges faced by the industry in recent years, franchisees such as Kwik Kopy Miller Street in North Sydney continue to perform at a high level.
“Three and a half years ago, experienced Kwik Kopy franchisee, Peter McKenzie (Owner, Kwik Kopy Neutral Bay) came to me with a proposal to purchase Kwik Kopy Miller Street with his children Daniel and Susie. In just a few years, Daniel and Susie have had a chance to put into practice everything they learned from Peter, turning a struggling business into a top performer and almost quadrupling sales in the process.”
These days, Susie and Peter work out of Kwik Kopy Neutral Bay, with Dan running the Kwik Kopy Miller Street location. Dan says his family are thrilled with the win, crediting a lot of success to the strong team they have built.
“Being a close-knit family, we wanted to instill the same family values into our team. We are all on the same page when it comes to delivering the very best results for our clients. We are thrilled with this win and also that we got to share it with our valued team members Rob and Tom who joined us at the Kwik Kopy conference and awards ceremony."
Bell says the commitment displayed by the McKenzie family is the essence of a Kwik Kopy franchisee.
“Clearly, it’s good business to keep things in the family as the McKenzies know how to achieve strong sales growth and contain costs without compromising customer service. But these top performers are taking it a step further by sharing their success and empowering each staff member, resulting in an outstanding team, solid profits and a business model set for further success.”
The award was presented a gala dinner, part of the 2017 Kwik Kopy conference held in Queenstown, New Zealand.
Kwik Kopy is an award-winning leading provider of print, graphic design, web and marketing services with 93 B2B franchises operating throughout Australia.