Kwik Kopy Clayton has won its company’s 2015 Franchise of the Year Award - the sixth win in 11 years for a Melbourne-based Kwik Kopy franchise.
Owners Mark and Elaine Prosser accepted the award in front of 150 fellow owners and suppliers at the 2015 Waves of Change Conference at the Crowne Plaza in Coogee, NSW.
“The hurdles to be eligible as a finalist are high but this year we had six centres who made the cut. However, Mark and Elaine definitely stood out as worthy winners,” said Kwik Kopy Managing Director, David Bell. “Customer retention is their strong suit and they understand what a precious resource their entire team is to their business.”
To be recognised as the winning centre, a business must outperform others over a range of benchmarks including sales, sales growth and profitability.
In accepting the award, Mark Prosser thanked his team and said they were integral to the success at Kwik Kopy Clayton. “We have an exceptional team who are each committed to delivering a great customer experience. We also set ourselves very high standards to ensure that every job that goes out the door exceeds our customers’ expectations. As a result, we have customers who trust us to look after them and their businesses.
"It was a great feeling to win the coveted Franchise of the Year Award in front of our peers and makes all our efforts worthwhile. So many people came up and expressed how happy they were to see us as winners. It is testament to the great feeling of camaraderie that exists in the Kwik Kopy system,” Prosser said.
Kwik Kopy is an award winning leading provider of graphic design, print, web and marketing services with 96 B2B franchises operating throughout Australia.